Rental Terms

PRICING AND PAYMENT: All rental fees, deposits and services are due in advance, on or before delivery or pickup by customer. All rates listed are for one 24-hours period. Frequently your orders may be delivered or picked-up the day prior to your event and returned the day after. RESERVATIONS: Early reservations assure availability, and provide time to prepare your order. Some items require a deposit or payment in advance. A driver's license and credit card are required for a security deposit. DELIVERY AND PICKUPS: Charges for delivery and pickup are based on distance. Rates are based on delivery and pickup to ground level areas with minimal transporting distances. An additional charge will apply if equipment is delivered or picked up during non business hours or excessive transporting distances or locations. Please count all items upon receipt and report any potential discrepancy immediately. All missing and broken items at time of return will be charged full replacement costs. You are responsible for loss, theft, or damage of equipment while in your possession. SETUP AND TAKE DOWN: If this service is desired, arrangements MUST be made prior to delivery or pickup. Additional charges will be assessed. CLEANING: All dishes and food service items are rented cleaned, sanitized and packaged. For sanitary reasons all dishes, glassware, flatware and food service items must be rinsed prior to return. All items must be returned in their original containers, or crates. A charge will be added for un-rinsed equipment, missing or damaged boxes and crates. LINENS: Please return all linens dry and free of food, disposables, confetti and other refuse. DO NOT RETURN wet linens in plastic bags! A replacement charge for linens returned with wax, mildew, excess soil, burns, or holes will apply. CANCELLATIONS AND CHANGES: Please notify us 7 days prior to your event if you wish to cancel or decrease. Increases based on availability. A cancellation charge may apply if canceled within 7 days of your event. DEPOSIT POLICY: Due to the increase in business for tent and equipment rentals we have had to change our reservation policy. Effective January 1, 2005, we will require a deposit noted with date on your contract to guarantee your equipment. If a deposit has not been received by the required date noted on your estimate/invoice the listed equipment will not be guaranteed. All equipment is based on availability. Thank you for the past business and we look forward to working with you in the years to come. PAYMENT POLICY: Payment is due in full 10 days prior to the delivery date. Credit will only be extended to pre-approved accounts. A credit card deposit is required. EVENT EQUIPMENT CHANGES POLICY : Please notify us 48 hours prior to your event date of any increase or decrease in your order. Increases are based on availability. EVENT/EQUIPMENT CANCELLATIONS POLICY: Notification of cancellation must be received no less than 60 days prior to the event date. Cancellations made after the 60 days or less prior to event is subject to a cancellation fee of 50% of the total. Cancellations made 10 or less days prior to event are subject to loss of the entire deposit. Prices subject to change without notice

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